Frequently Asked Questions

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Enrolment

• Need to double check if the banking information correct. • Oversea banking transfer might need longer time. • For certain amount need to contact bank for authority before the transaction.
Refunds are only available under certain conditions. • To apply for a refund, you must submit a refund request form and any other supporting documentation. • Course fee is not transferrable to another provider. • All processed refunds will be paid to nominated back account in Australian Dollars only. • A full detail of refunds can be obtained by requesting a copy of the refunds policy. more detail please check Austral College Application Form Page 7 under Section 2.
• Melbourne City Campus: Level2, 382 Lonsdale Street, Melbourne 3000 • North Melbourne Campus: 10-12 Steel Street, North Melbourne 3051

Course

• The Australian Government has specific guidelines for the issue and management of student VISAs. • For more detail please check: https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing • Or contact your Visa application Agency for further inquiry.
According to your inquiry the principal date will be show on the offer letter and COE.

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